A mom ordered a pair of shoes for her younger son on Amazon, opened the box and found a used sex toy, she was very angry.
Sophie Grantham, 36, was ashamed when she opened the package in front of her postman because he suggested that there might be an electric toothbrush in it because he noticed that it was vibrating.
Instead, they found a five.
Inch purple Durex products and pubic hair, and sandals she bought for her 4-year-old son Alex.
Amazon, an online retailer, apologized to the rebellious mother of two children and told her she could keep sex toys.
Sophie, from Whitley, Hampshire, said: "The package is shaking, so the postman commented on what it might be a toothbrush.
"I opened it and he was standing next to me and was shocked to find this purple vibrator loose and buzzing in the shoe box.
"I don't know what's going on, but not yet.
"I don't think Amazon takes it seriously-they don't fully understand how disgusting it is.
Simon, the 37-year-old engineer's husband, said Sophie was forced to buy another pair of shoes for her son, which she initially found ridiculous.
"At first he thought it was interesting, but then he realized how disgusting it was.
"We sent the sandals back-obviously I wouldn't put something like this on my child's feet.
"I'm sure there's a pubic hair in it.
I don't know if it has been used, but I suspect it is.
"Amazon has now returned the sandals of the shocked family in full and has given them a coupon of £ 10.
An email was sent to Sophie by a customer service representative to apologize for "The problem you have" and to mention the vibrator, adding: "Given the nature of the product in question, there is no need to return the product to us.
Please keep or handle it at your convenience.
The Mail went on to say: "Please rest assured that we will continue our efforts to ensure that you get accurate service and prevent similar situations from happening again in future orders.
Sophie ordered Alex's 17 pairs of shoes for him in July 6, along with a shoe box containing £ 9.
95 vibrator arrived three days later.
She also ordered a wooden dice game for her other son, seven years old. year-
This is a separate package, old James.
Amazon has vowed to investigate how the extra-packaged sex toy was put in a shoe box.
A spokesman said: "We are currently investigating the matter.